Digg StumbleUpon LinkedIn YouTube Flickr Facebook Twitter RSS Reset

Apptha Themes Review

How would you Rate This ?

VN:F [1.9.22_1171]
Ratings
Rating: 3.0/10 (5 votes cast)

apptha

Apptha Themes Review – A big no for their Support.

I had really faced a very bad experience with APPTHA THEMES, their support system really sucks.

The Very first day when I looked at their theme pinstore for one my magento portal, I was really impressed, I was really wondering if I could get a mobile theme bundeled with the base them, so I got this Chat now button and started chatting with them, the first approach was really good, they asked me about my email and full name before we entered into a chat session.

Strange when I find the executive asking me again about my name and contacts details.  Next – I asked those guys what is the alternative mode of payment other then a credit card. The executive replied sir I will ask my BDM to contact you, please leave your contact details.

I waited for their email for long 3  hours, I was in a hurry because I have to make things as faster as possible as we were nearing a release for a demo.

Then after an hour I again tried to login to their website for a CHAT session, Strange this time i was not getting the CHAT Button Enabled. They have some way temporarily disabled chat request for my IP address, I figured this out when I tried to login to the website from my other  internet connection. I was really confused what was going on, I was very angry and sent them an email narrating everything.. wrote there if you guys are not interested in providing you service thats well and good, just let me know so.

Anyways I got got a call from some Skype number +4440 something of that short, I was not really sure despite of being located locally at Chennai, why did they prefer to call from an IP Phone, Why did they want to hide their Contact phone number.

Anyways the Executive who called me was Mr. Satish, he was really patehtic with his behaviour, I asked him for alternative mode of payments, he said you have to deposit the money in our ICICI Bank account, and after payment confirmation it will take 2 – 3 working days to deliver the template. I replied him, Man what is this? now I have to wait for 3 days to get the template, where are you guys?

The executive tried to convey his anger on me, he said Look My name is Satish, and you should call me with my name instead of calling me Man. Such pathetic behaviour of that stupid Tamilian. I was really very angry this time, I just replied him is this the way you guys behave to your customers?

So why were they angry?

Because I pinged them several times as I was in hurry?

Because I called him as “MAN” instead of his name.

Now, I was not really in a mood of going for Apptha themes because of the pathetic support, I was just worried about after sales support, within next 5 minutes i got a call again from this Satish, no he says sir you have to pay an extra 14% as VAT as you are located in India. He says me sir usually we do not sale our themes to INDIANS. I replied him then why are you located in India? and I dropped the call, I was no more interested in their themes.

Final Review on Apptha – The theme designs and usability is great, but They really do not know how to Behave to their customers, and their Support is Pathetic, So that is how I felt things happend to me, so be aware before you buy something from Mr. Satish from Apptha themes.

Dont go on those testimonials that they have showcased in their website, normally everyone does the same. Plz try to investigate as much as possible before you make a buying decision with Apptha.

 

Apptha Deal with Magento themes, Joomla Themes, wordpress themes, plugins

Apptha Themes Review, 3.0 out of 10 based on 5 ratings

7 Responses to “Apptha Themes Review”

  1. rajesh
    #

    Very unprofessional support team . Aaptha theme design is super but lack of prooper support. Chennai people are worst fellow in this world.

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  2. prasad
    #

    Thank god i read this review before making a buying decision. Brother you saved me.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  3. Rout
    #

    dot to dot same experience with me. horrible support team. apptha templates worst professionals.

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  4. Hi,

    It seems you all guys are fraud and I guess you are our competitor you can see the real reviews at Linkedin professional network at —links not allowed in comments (auto edited by super comment pro)—…..You can also see the real customers for proof……rajesh does not know english I guess since he dont know the spelling for apptha so he is not a real customer….How dare he can say about chennai……………

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  5. rajesh
    #

    Here comes Mr James definitely from the team apptha, that is how these people behave to their customers. And about my english speaking – that is what the so called chennai worst mentality. And i know all those linkedin profiles are fake. Even i can create 500 new profiles with new photos and can write good good things about my company.
    About competitors Grow up Mr. So called James.. Where is the competition? fake person with fake names? Bloddy converted Idiot.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  6. rajesh
    #

    Apptha = a bunch of unproffesional pigs. Trying to prove the world how idiotic they are.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  7. rohit singh
    #

    apptha themes are great themes but I agree with the poor support they have.

    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

Leave a Comment